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FAQs

Find answers to common questions and inquiries before reaching out to us.

To place an order, simply visit our website and choose the custom bed options that suit your needs. Add the bed to your cart, proceed to checkout, and provide the necessary details for customization. Once your order is confirmed, we will start crafting your orthopaedic bed.

We offer various delivery options to ensure your custom bed reaches you conveniently. You can choose standard delivery for free or opt for express delivery at an additional cost. Our team will coordinate with you to schedule the delivery at a time that works best for you.

We want you to be completely satisfied with your custom bed. If you are not happy with your purchase, please contact our customer support within 30 days of delivery to discuss return options. Please note that certain conditions apply.

We provide a 10-year warranty on all our custom orthopaedic beds. This warranty covers manufacturing defects and ensures that you can enjoy a restful sleep on your bed for years to come. For more details, please refer to our warranty policy.

If you have any further questions or need assistance, our friendly customer support team is here to help. You can reach us through phone, email, or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.

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Experience Unmatched Comfort and Support with Our Custom Beds